Please read thoroughly the instructions that came with the product and familiarise yourself with them. Do not attempt to use the product until you have read and thoroughly understand the instructions. it is very important to follow the instructions. if you did not receive instructions with the product, then please contact us immediately upon receipt of the product.
Product Suitability. Mandibular advancement splints may not work for people with jaws that normally project a long way forward or a long way back. Jaw advancers are not suitable for people with bridge work or loose teeth, or if their dentist or doctor tells them not to use one. if you have unhealthy teeth or gums, or are unsure whether you can wear one, then you are strongly advised to speak to your dentist before you use one of our products
if you use one of our devices and it causes you excessive discomfort or pain, then stop using it immediately and, if necessary, seek advice from your dentist or doctor. You may contact us for guidance, but we are unable to give medical advice. Please see your doctor or dentist for medical advice.
Terms of Business
All sales are subject to the following trading terms – these terms and conditions do not affect the consumers’ statutory rights.
We guarantee that the products we supply will be to the correct specification as advertised however we are unable to guarantee precise compatibility or suitability. it is extremely important that the instructions that come with our products are followed as closely as possible.
We try to ensure that all information provided is as accurate as possible but we cannot be held responsible for any typographical errors in our advertising on our website.We reserve the right to accept or reject any order for any reason whatsoever. No order will be considered binding unless and until it is accepted by the company. Payment terms are, bank transactions via PayNow and PayPal
Title of the goods remains with the company until payment has been made in full. We will give you an estimated date of despatch for your order. if these dates cannot be met for whatever reason we will try to keep you informed of any delays and when you can expect delivery. Whilst we make every effort to keep to stated delivery times, we cannot be held liable for any losses or costs incurred as a result of a failure to meet estimated delivery dates and times. Any problems with your delivery must be advised to the company within 7 days of delivery. All goods are offered subject to stocks and availability. if for any reason they are no longer available we will try to offer an alternative product, otherwise we reserve the right to cancel the contract and offer a refund.
Distance Selling Regulations
Under The Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel a contract within seven days – starting from the day after you take delivery of the goods (a “cooling off” period). You have the right to cancel for any reason without penalty, if you wish to cancel a contract, please write to us, fax us or e-mail clearly stating your full details, and cancellation instructions. To cancel the contract, you must give us notice within seven working days starting from the day after you take delivery of the order. Once you have cancelled the contract, you have a legal “duty of care” to take good care of the goods. You must return the goods to us at your expense to the address below. Please mark all parcels clearly with your name and address.
We meet our obligations under the current consumer regulation in force including: The Sale of Goods Act, 1979, The Supply of Goods and Services Act, 1982, The Trade Descriptions Act, 1968, The Unfair Contract Terms Act, 1997, The Consumer Protection Act, 1987, The Consumer Protection (Distance Selling) Regulations, 2000
Refunds and Shipping
30 Day Money Back Guarantee. For Orders via Grab Delivery, Courier fee is paid by customer. In no way do we guarantee the accurate time of arrival for grab delivery and singpost. Delivery time subject to courier’s speed.
This type of legal agreement can be used for both your website and your mobile app. It’s not required (it’s not recommended actually) to have separate Terms and Conditions agreements: one for your website and one for your mobile app.